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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Range of operations may include: | full range of operations of an organisation at a particular sitefull range of operations of an organisation distributed across multiple sitesfull range of operations of an organisation, including mobile units such as vehicles, railway trains, maritime vessels and aircraftoperations of a particular section or organisational unit. |
Compliance requirements may include: | cross-industry, industry-specific and internal organisational compliance requirements in such areas as (examples in alphabetical groupings):anti-discrimination, including discrimination by race, sex, disability, religion, etc.; alcohol licensing, including licensing regulations covering clubs, pubs, licensed premises, etc.; aviationbankruptcychemical use, child protection, construction, conveyancing/real estate, copyright, corporate governance, customs, crediteducation, electricity, environmental protection, equal opportunityfinancial services, including banking; fire; food hygiene; freedom of information; freight forwardinggambling, gene technologyhealth, human rightsinsurance, immigration, intellectual propertyland managementmaritime, miningpharmaceuticals, patents, privacyquarantineracing, rail transport, road transportsafety, including cross-industry generic regulations as well as industry, equipment or product-specific subcategories, e.g. marine safety, rail safety, food safety, aviation safety, road safety, dangerous goods, construction safety, mine safety, etc.; security; sewage; superannuationtaxation, telecommunications, tobacco, trade practices and consumer protectionwater supply, workers compensation, workers rehabilitationdifferent types of internal and external compliance requirements, including:accreditation requirements of an institute, professional organisation or registration bodyinternal policies, procedures, standards or codes of practice of an organisationregulations of a state or territory, national or international regulatory authorityrequirements for certification under statutory licensing systemsstatutory standards or codes of practice. |
Information on internal and external compliance requirements may include: | internal policies, standard operating procedures, standards, and codes of practicepublished material relevant to compliance held in either internal or external librariesrelevant legislation, regulations and licensing requirements pertinent to the organisation's operations and sphere of business. |
Search resources may include: | computer terminals linked to data sources either via the internet, internal networks, or CDslibrary resources and materials, including compliance-related books, journals, manuals, standards, CDs and other multimedia resourcespublished information on such things as relevant legislation, regulations, licensing requirements, codes of practice and Australian standards. |
Relevant Australian and international standards may include: | AS 3806:2006 Compliance programsAS ISO 10002:2006 Customer satisfaction - Guidelines for complaints handling in organizationsAS ISO 15489:2004 Records managementAS/NZS 4360:2004 Risk management. |
Jurisdictions of laws, regulations, industry and organisational codes and standards may include: | globalindustrylocalnationalorganisationalstate or territory. |
Information on relevant compliance requirements may include: | correspondence, emails and other written information provided by internal and external personnel contacted during search activitiesinformation downloadable from relevant websitesnewsletters, bulletins and information sheets and other similar periodic documentation distributed by relevant regulatory authorities and standards bodiespublished information on legislation, regulations, codes of practice, standards, licensing requirements, standard operating procedures, etc.records of conversations and meetings with relevant internal and external personnel. |
Relevant internal personnel may include: | board of directorschief executive officercompliance management teamcompliance specialists at the operational levelfrontline managerssenior management team. |
Relevant external personnel may include: | legal and business advisors and consultants with expertise in compliance managementrepresentatives of professional associations and institutes relevant to the organisation's operations and sphere of businessrepresentatives of relevant authorities in pertinent compliance areas. |
Relevant personnel performing specific compliance management functions may include: | compliance management consultantscompliance management officerscompliance managerslegal personnel specialising in compliance managementline managers with specific compliance functions. |